Priority Mail: Mandatory by USPS for packages over 16oz. Transit times vary between 2-5 business days based on your location. Please consult your local customs office for more details about your country's duties and taxes.įirst Class: Only available for packages 15oz and below. If duties and taxes are imposed on your order, they are due at time of delivery. Orders shipping to destinations outside the United States might incur import fees and duties & taxes that are not reflected in our prices. Please be aware that we are not responsible for products confiscated by the legal authorities of your country or state we advise you to check your local customs office regarding import laws in advance, before ordering, if you suspect that your country bans any products. However, due to the current pandemic, depending on the destination country, orders could take up to 12+ weeks. This mostly depends on customs in your country. International Orders (outside the US): Orders typically take 6-21 business days from shipment date to be delivered. Shipping prices are determined by USPS which are based on the weight of your entire order, and it’s destination from our warehouse.ĭomestic Orders (within the US): Orders typically take 3-5 business days from shipment date to be delivered. Transit time estimates given at checkout are after the fulfillment time, and are subject to USPS delays.
Your order will be processed and sent to our fulfillment area to be fulfilled as quickly as possible. Receiving an email saying your item has shipped does not necessarily mean it will be shipped that day it means your order was processed for shipment. We currently ship Monday - Friday, and only offer USPS for shipping. Orders typically take 1- 3 business days after purchase date to be processed and shipped for in stock merchandise, but is longer during sales/launches and the holidays! Pre-ordered items will ship within a few days of receiving the pre-order items. Thank you for your support and understanding! Please note that we cannot guarantee delivery by 12/25/21, as delays with USPS are out of our control, but we will ship all orders placed by 12/10/21 in time for the USPS posted cut off. International delivery by 12/25/21 cannot be guaranteed as shipping Internationally can take up to 12 weeks currently. To receive orders by 12/25, orders need to be placed by 12/10. The timeframe given at checkout is only a transit estimate after fulfillment and does not include potential delays. Please note that due to COVID-19 & the holidays, fulfillment and transit times are longer. Warehouse Location: 2164 N Glassell St Orange, CA 92865 Via Merch Business Hours: Monday-Friday / 10:00 to 6:00 (PST)